Casa Del Sol 昭陽花園

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Thank you for your hard work in helping me finding a perfect home for us. We had visited so many flats with different agents but you were simply the best! You were very punctual, professional, polite and helpful! You closed the deal even with our special conditions(pregnancy, late start rental date etc.) I am sure you have put a lot of hard work to make this contract possible! We can’t be more grateful and we really appreciate your help and profession! I would give you 20/10 if there is a scoring system! I would definitely recommend you to my friends and family. Lastly, Thanks for making my house hunting journey so smooth and efficient. Btw, I appreciate you are so well dressed even on bright sunny days! This is that tiny thing that makes the difference!