Undercliff

Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.

Jayde from OKAY.com was recommended to us and with her help we were able to obtain a suitable apartment to rent within the first few weeks of arriving in Hong Kong. After listening to our requirements, we were provided with a summary of our potential selections based on Jayde's recommendations and were taken to see each apartment at a time that suited us. The apartment we settled on was not even in our selection but Jayde knew its potential and encouraged us to view. As such we are now happily settling into our new home that is more spacious than we were expecting and in a neighbourhood that has all we need close by.

Sonam was recommended to us by trusted friends after they successfully found their home with her around the same time we were looking for ours. She quickly understood our unique requirements, displayed good knowledge of the local market, was able to advise on neighbourhoods and narrow our search down to the properties that closely matched our criteria. We found that Sonam was not only responsive to our inquiries but proactive in her search and negotiations, and always very pleasant to deal with. Even though our requirements were somewhat challenging, Sonam displayed great patience and understanding and never tried to rush us into other properties that had compromises, unlike many other agents in Hong Kong. She was always accommodating regarding the scheduling of viewings and made herself available on short notice when necessary. We would be happy to recommend Sonam to anyone looking to find their new home.