She is been very professional and helpful. I would highly recommend her for those looking for an experienced and dedicated agent. She did all the works very simple for me and prepared all the documents.
4.8 / 5.0
Vice Consul - Consulate General of Mongolia in Hong Kong
Nina Schulte-Mattler
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
張德琬
Joanne was nothing short of exceptional. From our first correspondence, to the hand over, she was highly professional, friendly and accommodating to our needs and schedule. We have yet to encounter such dedication to ensuring the process was as smooth as possible. We highly recommend and commend her for her tireless work. Thank you Joanne for finding, not only an apartment but our new home.