Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Andrea Adams Ott
She’s flexible and always adapts the viewing schedule based on feedback. She never wasted our time to show us apartments she knows we won’t like.
4.5 / 5.0
Ms. Lauren Mccall Abraham
Jane Field
Jane was always available to take my calls and to accompany me on inspections at my convenience. We looked at a number of flats and I was thankful for Jane's great advice and knowledge of the market. She did a stellar job in negotiating a great rent for me.