Villa Verde-Block A 環翠園-A座

Ingrid was really friendly, professional, and trustworthy from the start. She was able to show flats on very little notice and as a result, we were able to find a dream flat. She was also very effective at helping us negotiate the price by suggesting we include our photos and write a short biography. As a result, we were able to agree on a great offer. She also made sure that the flat was in great condition, and was able to spot things that needed addressing with the landlord. Thanks to her everything was sorted in time for our move. In addition, she managed to secure one week rent-free for us and gave us a wonderful gift on our moving day. We would definitely recommend Ingrid to anyone looking for a flat in Hong Kong, and will definitely use her services again in the future!

Thank you for your hard work in helping me finding a perfect home for us. We had visited so many flats with different agents but you were simply the best! You were very punctual, professional, polite and helpful! You closed the deal even with our special conditions(pregnancy, late start rental date etc.) I am sure you have put a lot of hard work to make this contract possible! We can’t be more grateful and we really appreciate your help and profession! I would give you 20/10 if there is a scoring system! I would definitely recommend you to my friends and family. Lastly, Thanks for making my house hunting journey so smooth and efficient. Btw, I appreciate you are so well dressed even on bright sunny days! This is that tiny thing that makes the difference!

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben