Grosvenor House 高雲大廈

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

We have now worked with Sonam on 3 moves, multiple negotiations, rent reductions, stamp duties, and much more, and working with her has always been such a pleasure. She has helped with all aspects of our moves and has always gone above and beyond to close deals for us. This particular move was extremely gruelling, as it took 5 months and about 100 apartment viewings to find the perfect home, but Sonam never gave up! She vetted countless properties, encouraged us to think outside the box, and persisted even when we thought we couldn’t! Furthermore, most agent - client relationships end the day the lease is signed, but Sonam has always stayed in touch to make sure the move went smoothly and helped with things beyond her job scope. I have recommended Sonam to dozens of people and I will continue to do so, because she’s absolutely fantastic at her job. She has great relationships with her clients and landlords, and provides such a positive representation of Okay.com. She is definitely a su

Andrea is efficient, very knowledgeable and provides great advice to her clients, as well as supporting various stages of the rental process.