Lala was understood our needs and requirements and she shortlisted apartments well accordingly. She is well organised and detailed from beginning to end. What I really like about her is that she followed on things we asked and responded in a timely manner. Her attitude is always professional and very pleasant to deal with. I have already referred my friends to her who are looking for an apartment. In a nutshell, she is great.
4.9 / 5.0
Ms. Ki Ki LEUNG
Nina Schulte-Mattler
Available at all times and very responsive. Goes the extra mile.
4.9 / 5.0
Mr. Michael Thomas DOJLIDKO
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.