Lo Tik Wan 蘆荻灣

Always willing to help and gives good advice.

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

Suk Yin (Shirley) was very supportive and patient in finding me the best apartment. I’d provide her with ideas here and there and she always responded back quickly with many options. She’d also prepared booklet for every viewing as well as detailed handover report at the end, which I find to be very nice features the company provides. It was definitely a pleasant experience working with Shirley and OKAY Property. I’d love to refer her/the company to my friends.