Beau Cloud Mansion 碧雲樓

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

She was very efficient in setting up all the viewings and giving me a sense of what’s out there. I can also tell she’s cultivated a lot of relationships with her clients so that she could give me almost first access to some of the available units. She was always super responsive and very proactive about letting me know what I should do or consider.

Ning was a fabulous agent with her friendly and professional service, taking the time to understand our needs while sharing her insights on each of the residential areas. She helped us to really focus in our search to the right buildings that would suit our needs and have the neighbourhood character that we desired. All the way through the process she was very attentive, responsive and very engaging. We will certainly be looking to work with her again in any future move!