Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.
4.8 / 5.0
Jan and Cindy
李淑嫻
Shirley has taken care of my rental matters for many years. Her meticulous and thoughtful service left a deep impression on me. After fully understanding my requirements, she carefully sorted out the potential houses and arranged the viewing plan and itinerary so that I could find the house I wanted in the shortest possible time. She was also able to communicate effectively with the landlords and arranged the agreement sign off quickly so that we could move in as early as possible. The whole experience was very enjoyable. I am very satisfied with Shirley's service and profession. She is responsive, passionate and accountable. I will continue to use her services for sure.
4.6 / 5.0
Ms. Julia Zhu
Sonam Thadani
We have now worked with Sonam on 3 moves, multiple negotiations, rent reductions, stamp duties, and much more, and working with her has always been such a pleasure. She has helped with all aspects of our moves and has always gone above and beyond to close deals for us. This particular move was extremely gruelling, as it took 5 months and about 100 apartment viewings to find the perfect home, but Sonam never gave up! She vetted countless properties, encouraged us to think outside the box, and persisted even when we thought we couldn’t! Furthermore, most agent - client relationships end the day the lease is signed, but Sonam has always stayed in touch to make sure the move went smoothly and helped with things beyond her job scope. I have recommended Sonam to dozens of people and I will continue to do so, because she’s absolutely fantastic at her job. She has great relationships with her clients and landlords, and provides such a positive representation of Okay.com. She is definitely a su