Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Kim Bongiorno
We really appreciated Kim's help and her ability to guide us through the whole process of leasing out our property. She is a very responsible agent and took the time to thoroughly explain all the details to us before signing the tenancy agreement. Thank you Kim!
4.9 / 5.0
Bernard
李淑燕
I wanted to take this opportunity to express my utmost satisfaction and gratitude for the exceptional service you provided as our real estate agent. Your dedication, taste obsession, and meticulous attention to detail have truly exceeded our expectations. From the very beginning, it was evident that you had a deep understanding of our needs and preferences. Your ability to align our desires with the available properties was truly remarkable. You went above and beyond to ensure that every property we visited met our criteria, and your expert guidance helped us make informed decisions. What sets you apart is not just your professionalism, but also the genuine care and warmth you showed throughout the entire process. It was an absolute pleasure working with you on these major lifetime milestones. Your friendly nature and genuine interest in our well-made the entire experience enjoyable and stress-free. It's been an absolutely pleasure to be able to make friendship in the process. Thanks