Harbour Heights - Ko Fung Court 海峰園 - 高峰閣

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

We worked with three OKAY.com agents during our home search and want to thank each of them for the high quality assistance they provided. Bjoern, Nora and Soi were amazing to work with. They showed us the many different property options available across Hong Kong. We are especially grateful for the guidance and honest answers they gave us in response to our questions as we tried to best understand the benefits and detriments that we would experience in each location. Their hard work resulted in making our family extremely happy with our choice on the South Side.

We have known Dorothy Poon for 2 years now and there isn't enough I can say about how great she is. She has happily assisted us on two moves. She has gone above and beyond her normal job duties in order to make our move easier. She has served as our translator and sometimes our mediator. I don't think there is any other agent or agency that we would rather work with. Ms. Poon is a great find and we hope to keep working with her in the years to come.