She is very professional, helpful and trustworthy person. I have all praises for her.
4.5 / 5.0
Mr. Bilal Ahmad Butt
楊希欣
Lala helped me find my dream home. From the minute I met Lala, all our interactions were highly professional and handled with great care, diligence and experience. Lala helped me navigate the process (which was new to me), calmed my nerves and negotiated a fabulous deal for me. She has been incredibly attentive and has gone above and beyond by assisting with negotiations with lawyers, meeting me to sign the lease, collect the stamped tenancy agreement, apply for insurance, check all appliances were working, and the list goes on. I highly recommend Lala and would use her again!
4.8 / 5.0
Ms. Emilie SOUST
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.