Villa Castell 新翠山莊

We just wanted to send you a quick note to say a huge thank you for finding us the most amazing place to call home. We are absolutely thrilled to move in. Your dedication and hard work throughout the entire process were impressive. You listened to our needs, showed us properties that matched our preferences, and provided invaluable guidance along the way. You worked hard at the negotiation and got us the fridge, sink, and other renovations we wanted. You also took the initiative to help us with transfer of water, electricity and towngas, which was incredible. Today, you were detailed in checking that the apartment is fit to move in, and identified places that needed minor fixes. We can't express enough how grateful we are for your efforts. You made the whole experience smooth and enjoyable. Thank you so much. We will definitely be recommending your services to anyone in need of a fantastic real estate agent like you.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Flo was the perfect combination of friendly, patient and supportive with advice and ideas along the way. I highly recommend her without reservation!