He listened to and catered for our requests and provided useful suggestions based on this.
4.6 / 5.0
Mr. Maztaz Ali
李淑嫻
We were referred to Shirley by a friend because they had such a fantastic experience with her! We had worked with many agents in the past and Shirley really stands out because she understands exactly what you are asking for from the criteria and budget you give her. Shirley was very professional and quick to respond to any of our messages or inquiries. She was very helpful in weighing out the pros and cons of each apartment, and helped us find out extra information if we needed it. In addition, Shirley is a bubbly and nice character, which made it even more pleasant to work with. We would highly recommend Shirley to anyone who is looking for an apartment, and we are very grateful to her for helping us find our new apartment!
4.7 / 5.0
Ms. Charlotte Lok Ting Anna Clinch
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!