We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.
4.6 / 5.0
Expat professionals (lived in HK for 20 years)
Andrea Adams Ott
...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest.
The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free.
I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.
4.9 / 5.0
James G.
Sonam Thadani
Sonam was a huge resource for us when my husband and I moved back from Singapore earlier this year. We had specific requirements and she worked tirelessly to find us the home we had always been hoping for at La Hacienda on the peak, even negotiating our tenancy agreement with the landlord down to the last degree. She is a fantastic real estate agent who really looks out for her clients, and always brings a positive and pleasant disposition to all of her viewings. She has a really good grasp of the rental market trends, and a long and varied list of landlords that she has worked with in the past which gave us the ability to see the most number of places in the least amount of time before we boarded our flight back to HK! What really surprised us is the level of 'after-market' service that she brings, checking in with us even months later to make sure everything is going smoothly. Would highly recommend her services and cannot speak more highly of her skills in this market!