Her knowledge, understanding of the HK market, experience, empathy for new arrivals and understanding of the customers needs. True Professionalism!
4.7 / 5.0
Mr. Harshal SHAH
Kim Bongiorno
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.
4.6 / 5.0
Stuart & Carolynne Knowling
Stephanie van Eybergen
I arrived in Hong Kong to have a first look at our new life ahead, not having a clue about anything, and was so lucky to have Stephanie showing me around for the whole week. To me, she has been my first friend in this big exciting city not only showing me housing but really helping me on so many levels - locations, supermarkets, schooling etc. Her expertise and knowledge as a true Hong Konger but also as a mother has made my relocation with my family so easy and fun. I am forever grateful for all the time she spend, the care she took, the sympathy she has shown and the apartment and new home we have found. Stephanie really goes beyond everything you would expect from an agent, she is a friend! Thank you for everything Stephanie!