On Ying Mansion 安英大廈

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Shirley is absolutely the best agent possible to help you find a home in Hong Kong. She’s extremely knowledgeable, knows the business inside out. She knew what we wanted and provided a selection of flats that fitted our standards so we didn’t have to waste time viewing too many flats. She’s good at negotiation. She’s a great problem solver. We had some small issues and she solved them with good attitude. She’s very capable in many ways. We can’t thank her enough for getting us our dream home in Hong kong.

Martina was amazing! She adapted to the realities of looking for a flat during Covid and when someone moving to Hk has to do 2 weeks of quarantine first. She took the time to really understand what I was looking for, so much so that I ended up taking the first flat she showed me! Impressive. I'll definitely be using Martina again should I need to move and will be recommending her to anyone looking for an agent in the future.