Taikoo Shing - Oak Mansion 太古城 - 紫樺閣

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Cindy provided exceptional service. She is professional, all-rounded, dedicated and able to give me helpful suggestions! It was a pleasure working with her.

Dorothy and OKAY.com exceeded my expectations in my search for a new flat. The whole process was very organized and quick. (We negotiated the price and signed the lease agreement on the same day as viewing the flat.) Dorothy was very professional and responsive and was not afraid to bargain down the price on my behalf. Dorothy also prepared a handover report and helped transfer the utilities to my name as part of her services. I will recommend her to all my friends.