Ning was excellent being astute, friendly, and exceptionally helpful. Really enjoyed the experience with her as our agent. In particular she did a great job in understanding our needs while sharing her knowledge / expertise of the market, down to the particular neighbourhoods. Would certainly recommend Ning to others and would also seek her out in the future where we need an agent.
4.8 / 5.0
Mr. Robert Michael Serjeant
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Sonam Thadani
I hope this finds you well. I would like to take the opportunity during this festive season to express my gratitude for your efficient and responsible after sales service that extended months beyond the completion of TA signing, helping to liaise with the tenant who was having difficulties to comply with rental payments in a timely manner. With your persistent efforts you have averted a dire situation for both the landlord and tenant for which I am most grateful.
Wishing you a very happy holiday and a bright and fruitful new year and beyond.