Conduit 18

Colin represented the best of rental agents. From the start, he was careful to discern our requirements and showed us what we wanted. He did not waste our time and responded promptly to our views, picking up quickly what would not suit us. He was patient and not pushy. He sensitively intervened and protected us from aggressive agents and worked collaboratively with others. His empathy, clarity and professionalism meant that we did not want or need any other agent. When the deal was done, his excellent after sale service setting up all utilities and services meant we had no worries about moving in from day 1. We would certainly recommend Colin to anyone looking for a home in Hong Kong.

Suk Yin (Shirley) truly listens and understands our needs. All her property proposals matched the requirements we put forward (you know, most agents just sell what they want to sell and propose flats way out of the client’s budget!). In the course of confirming the contract, her swift response to our numerous requests and questions, and that all the paper works were decently processed indeed helped relieve our stress of moving home. After moving in, Shirley closely followed up with us and made sure we were all settled in. Highly recommend Shirley, the most decent property agent we have encountered, and OKAY.com for your flat hunt.

We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.