Lijiang

Ingrid has assisted me with the search and it has taken me about 3 weeks to find a place where I wanted to put an offer in. I have a very particular taste with real estate, given I grew up living in custom designed houses. Ingrid has been very patient with me and very professional as she has always come well prepared to show properties. She has showed me about a dozen properties but never tried to pressurise me and always put my best interest first which I truly appreciate. Ingrid is also very pleasant to interact with, and it was a great pleasure to be supported by her.

I am Nisha Nair and newly relocated to Hong Kong for employment. You might know the efforts and workaround required to settle in a new country. These transformations are only possible when we get the opportunity to meet the right set of people in every sphere of life. I am fortunate to have met Mrs. Ingrid Lau, who made my apartment search comfortable and seamless. As a newcomer, I was overwhelmed and worried about how the transition took place. Ingrid understood my requirements in terms of proximity to the workplace, appliances in the house, house condition, budget, etc. I wasn’t much aware of the regulations around tenancy rules, how to set up the utilities, etc. Ingrid helped me tirelessly and extensively, from assisting in viewing different apartments to the final move-in. The paperwork was handled and executed expertly, too, along with sharing timely updates with both the tenant and the landlord. She is indeed a fantastic professional and knows how to take care of her clients.

My wife and I relocated to Hong Kong in 2016 from the Cayman Islands. We spent a few weeks in Hong Kong looking for possible locations in May 2016 and having decided on Discovery Bay asked Nina to help us find a perfect premises for our needs.Nina showed us a selection of properties that all met the specifications, helped us chose one, negotiated an arrangement with the landlord and another agent, organised all the paperwork, sorted the opening of utility accounts, picked up the keys and checked the property, met us when we arrived and welcomed us to DB. She kept in touch during our first month to ensure all was well and was full of useful advice. I can't recommend her highly enough. Outstanding level of service from a thorough professional and charming lady.