Aqua Blue (House) 浪濤灣 (House)

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Nora has been listening to our needs and was very patient even when we do not know what we were really looking for or changed our minds. She has been of very good advice during our search and knew exactly what would be available within our budget, which reassured us and made our search for a new home very efficient. Actually we started our search with several agents, but very quickly decided to work only with Nora, as she was much ahead of the others in terms of reactivity accuracy and local knowledge.

Nina is brilliant and super efficient and made moving to HK so much easier for us! She quickly grasped what we were looking for and did a fabulous job in finding us the most convenient and safe place to live in a short span of time. Nina has been very friendly and helpful with questions we had regarding life in HK, which helped us with schooling and other decisions. My son started calling her "Nina, mommy's friend" and I felt the same way about her. It was easy to trust her! She is a great agent and we can honestly recommend her!!!