Vicky Court 康平閣

Flo’s knowledge of the HK market was exceptional, so that was first stand out. Secondly, and perhaps more importantly, was her ability to really connect to me - not only to understand our requirements, but the reasons behind those requirements. This meant she provided opportunities we wouldn’t have thought about otherwise.

Second time working with ruby, she’s fast and efficient, she goes out of her way to make the process as smooth and as efficient as possible. Always great to work with her, would definitely use her again and recommend her to others.

She was brilliant from start to finish! Friendly but professional. After our first few communications, Melanie clearly understood what I was looking for and was fantastic in arranging a number of properties meeting my criteria. Within a week I had a flat organised. I could not have asked for more.