Chi Fu Fa Yuen - Fu Chak Yuen (18) 置富花園 - 富澤苑 (18)

Fiona is extremely excellent and very responsible. She took care of everything for Agreement including the utilities to the end. She is good at both English and Cantonese so that she could help us solve the issue even during the moving, i.e. we lost the stuff during the moving. We couldn't find it without her help. She is not only very reliable and responsible for her work, but she also has a excellent negotiation skill which makes both landlord and tenant satisfied. We could save time without unnecessary negotiation thanks to you. Beyond that, she did her best to understand our requests and followed up so we could find out the new space earlier than we expected. While others support the basic work for clients like Agreement and utilities, she assisted us to settle down on new home softly and quickly. We really appreciate her help.

Shirley is hands-down the best agent we have ever worked with, and I don’t say that lightly. She has exceptional dedication to her craft, and works long hours to ensure her client’s questions are answered – she truly goes above and beyond. Without hesitation, Shirley has always made us feel like a top priority. She is incredibly responsive to all matters ranging from house-hunting to helping us communicate with the Landlord on various issues post-move in. Overall, she has swiftly responded to all our queries and concerns, and is a real joy to work with. I highly recommend Shirley. I’ve already referenced her to my friends, and am happy to refer her to anyone who is looking for a new home. She has an incredible work ethic, goes above and beyond for her clients, and is someone you can trust.

I think it’s really important your agents listen to what their clients want and need from a rental property. Having an agent that really understands this saves so much time and is sometimes difficult to find in Hong Kong.