Chi Fu Fa Yuen - Fu Cheong Yuen (16) 置富花園 - 富昌苑 (16)

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Flo was so patient with my search, she really spent time to understand my needs and preferences and was never pushy, unlike the other agents I’ve come across.

Proactive, quick understanding of what I was looking for.