Hong Lok Yuen - 12th Street 康樂園 - 第十二街

Knowledgeable and pleasant professional.

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.

Ruby has helped us find several apartments since we first arrived [in] Hong Kong in 2006. She understands perfectly our needs and always shows us plenty of different locations so we can compare the value we can get for our money. Our last apartment she got us in Bowen Road really ticks all the boxes in terms of our wishes. If we would need to move again, we will definitely use Ruby again as she understands the market and knows what is available.