Grand Bowen 寶雲殿

Her character; her consistent perseverance, her attentiveness, her quick response and her tireless determination to find me what I want.

She knows my preference and only recommends apartments to my liking. Her cheerful attitude makes the tedious flat searching experience much more fun. She is also very thorough in following up the details and process.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.