Emerald Gardens-Block AB 雅翠園-AB座

We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon. We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes. Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards. If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.

Thank you for helping my wife and I find a flat in Happy Valley. I have to say that your service was outstanding and you are probably the most professional and responsive estate agent I have ever encountered. I very much appreciate that you answered all questions relating to my flat promptly and went the extra mile to deal with my requests. I would definitely recommend you and OKAY Property Agency to anyone in the future.

This is now the third property we've worked on with Dorothy since moving to Hong Kong 5 years ago. Dorothy is excellent. She goes above and beyond to help out her clients. For example, in our last place, she was extremely helpful in coordinating and resolving any issues between us and the landlord over the course of our tenancy. Dorothy is extremely efficient as well, she is always very prompt and clear in her communications, and whenever we need anything, she is always extremely accommodating. Finally, Dorothy is also very nice and pleasant to be around and has a great personality. So all in all, we are extremely happy and grateful for our interactions with Dorothy; she has made house/apartment hunting a relatively stress-free activity for us over the years.