Dorothy is an amazing agent to work with. She listens to your needs and opinions and offers her expert advice. She's also responds quickly and provides transparent communication. We were able to rent our place that thanks to Dorothy’s quick action. Dorothy is highly knowledgeable of the real estate market extremely well -- in pricing, negotiations, and general real estate strategy. She's wicked sharp and brilliant. You definitely want her representing your interests and delivering the results you're looking to achieve. We're very happy with working with Dorothy.
4.9 / 5.0
Christie and Ben
劉熲儀
Ingrid was really friendly, professional, and trustworthy from the start. She was able to show flats on very little notice and as a result, we were able to find a dream flat. She was also very effective at helping us negotiate the price by suggesting we include our photos and write a short biography. As a result, we were able to agree on a great offer. She also made sure that the flat was in great condition, and was able to spot things that needed addressing with the landlord. Thanks to her everything was sorted in time for our move. In addition, she managed to secure one week rent-free for us and gave us a wonderful gift on our moving day. We would definitely recommend Ingrid to anyone looking for a flat in Hong Kong, and will definitely use her services again in the future!
4.6 / 5.0
Nataly and Terrence
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.