The Southside - Phase 1 Southland-Block 2B 港島南岸1期 - 晉環-2B座

Excellent customer service, responsiveness and professionalism. It’s also why I recommend him to friends here in HK.

Dorothy was a real pro from the outset and we could not have been more pleased with her skills as an agent. She found us a great apartment and we were certainly not the easiest clients to deal with. We had a lot of expectations that were soon crushed after looking at over 20 apartments with other agents who did not listen to our needs and showed us places that were of no interest or out of our price range. Dorothy is a very intuitive agent, as well as a very warm and charming person, and she knew right away which places to show us. She was also great with the negotiations and with following up on utilities, keys, etc. once the deal was done. She made navigating the Hong Kong rental market somewhat of a breeze and I would wholeheartedly recommend her to anyone.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?