If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben
4.9 / 5.0
Ben PEACE
Flo Geiser
Having just moved to Hong Kong from the UK, Flo understood exactly the type of place I was looking for. When I found the apartment I wanted to move into she negotiated a fair deal and did her due diligence on the property like checking the Land Registry. Flo made the whole process really easy even setting up my utilities and recommending a handy man to hang my pictures up. Flo is extremely professional and efficient and I would recommend her to anyone looking for a property in Hong Kong.
4.9 / 5.0
Julie Cziborra
Nina Schulte-Mattler
We had a wonderful experience working with Nina and OKAY.com for our recent house move. Nina had a great perception of what type and style of accommodation we were looking for and was quick to source some good options, one of which we quickly secured with a very smooth negotiation and signing process. Her local knowledge of Discovery Bay and great people skills were particular services much appreciated by us during our recent house-hunting.