Siena One - Low Rise-Block 38 海澄湖畔一段-38座

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Alan fully grasped our requirements and was able to find a great selection suitable properties. He was then very patient with us whilst we got to offer stage and then ultimately to key handover! Throughout the entire process, Alan has been a great sounding board .... I cannot recommend him highly enough!

He really wanted to understand our situation and that resulted in very good search results. All the apartments we went to see were really suitable for us. Lot of time saving from us but also for Anil - so very wise way from him to work this way. All schedules were honored and as already mentioned all apartments were suitable for us - and we did find our new home with the help from Anil. In addition Anil is a very nice guy to work with, so the whole process was quite a pleasure. Totally recommended!