City One Shatin - Site 5-48 沙田第一城5期-48

Stephanie has been a delight to work with - both in selling our home and then in subsequently finding a rental that works. She is always willing to go the extra mile and in our case saw an opportunity and persuaded us to look at it. And we are so pleased that we did!! We would have no hesitation in recommending her to someone else.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Stephanie understood our requirements and worked tirelessly in helping us locate a new tenant. Not only was she successful, the tenant she introduced to us met all our expectations. Throughout the entire leasing process, she was very professional and a pleasure to work with. We would definitely recommend working with OKAY.com and Stephanie! Excellent job!