City One Shatin - Site 2-Block 17 沙田第一城2期-17座

From the initial search through to the signing of the lease agreement and handover, Cathrin was extremely patient, accommodating, and helpful throughout the entire process.

After our tenant moved out of our Pok Fu Lam flat at short notice, we were in desperate need to make a decision – sell or rent. We sought the assistance of Rosie McCann, who guided as through the process, taking into account market sentiment and irrefutable residential property data. It was clear that renting was the sensible option. Working with Rosie was seamless as she took photos for Okay.com, coordinated necessary maintenance and shortlisted tenants. We had a tenant and a contract confirmed in less than 2 months. It was a huge relief. My wife Bernice and I would strongly recommend Rosie to any prospective tenant or landlord.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?