Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Angie McIntosh
Angie is extremely personable, friendly and most important listened to us, understanding our requirements and taking the time to ensure she only showed us what we wanted. Angie made us feel like we were her sole clients and that nothing was too much trouble.
4.6 / 5.0
Ms. Lorna HEATON
Alan McKenzie
Alan was fantastic! He was always balanced, clearly knows the field very well, patient and so pleasant to work with. He was always available to speak and gave sound advice. We enjoyed working with him and would recommend him to anyone.