Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Jayde Pamuk
Jayde is an outstanding agent, who really goes above and beyond our expectations. She really listened to our requirements, only showed us properties that absolutely met our criteria, keep in regular contact, negotiated a great price and helped with every aspect of moving home. I found Jayde through recommendations on social media and I would 100% recommend her to others - undoubtedly the best agent we have ever worked with in our 20+ years in Hong Kong. Thank you so much to Jayde (and OKAY)
4.5 / 5.0
Ms. Charlotte FENNELLY
潘慶秋
Dorothy is the perfect service agent, always willing to accommodate our wishes and ideas. Nothing seems too much for her. And the best, she is totally patient and not interested in a quick fix. Perfectly customer oriented.