Very attentive understanding our needs and then ensuring that these are covered.
4.5 / 5.0
Mrs. Surj BAHRA
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Andrea Adams Ott
She knows my preference and only recommends apartments to my liking. Her cheerful attitude makes the tedious flat searching experience much more fun. She is also very thorough in following up the details and process.