I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with.
As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.
As a single mother moving across continents, finding an apartment in HK worried me the most. However, with the incredible support of Sonam, who worked with us from whilst we were still abroad to the point of moving in, this task resulted in our dream apartment!
Sonam worked closely with me first to get a sense of the type of apartment in terms of style, was able to aptly match this with listings that were in our price range. This meant that when I arrived for our initial 3 day visit to find an apartment, everything was set up for viewings. Sonam went even further to help me understand the different areas of the city, both considering my needs as a working mother, but also my daughter's needs. She even went as far as to get the bus schedule of my daughter's school and helped map the different apartments to the routes.
Sonam, through her incredible communication helped me navigate all the processes even though I was located On a vastly different time zone!