Attention to detail. Very customer-oriented. Very organised. Replies promptly.
4.6 / 5.0
Ms. Joyce NGAI
潘慶秋
I was looking for a place in HK as a pied-a-terre. Dorothy was very helpful in not only setting up several viewings, but also in helping me make up my mind. To top it off, she helped me get everything organized, from the utilities to the IKEA closet installation while I was traveling full time. If you need an agent who knows the general practice but also goes out of their way to help you, I can strongly recommend Dorothy.
4.6 / 5.0
Harmen
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!