Liberte-Block 3 昇悅居-3座

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Cathrin is the best agent that we’ve worked with in HK! She was so patient with us (we took a long time to decide due to a European break for a few months). She really made an effort in finding us the perfect property. I was unable to view so she took my husband round and kept me up to date by sending me videos of all properties. She’s very knowledgable of the DB area and even post moving in she has been an enourmous help - making sure we are settled and setting us up with all of the DB apps and groups. I’d recommend to anyone moving to get in touch with Cathrin!

I was first contacted by Dorothy in 2019 when we had originally intended to relocate to Hong Kong from Sweden. Due to the challenging environment in 2020 our relocation was postponed to 2021. Every since first contact, Dorothy has been checking in on a regular basis to see how she could assist in our search for an apartment. What we really appreciate with Dorothy is that she is very personable and she really listened to our needs. In addition she was very organised and explained every step in a very diligent and transparent manner. If and when we move again, we will definitely use Dorothy for her services again.