Laguna City-Block 24 麗港城-24座

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

It was a great pleasure to lease our apartment with Flo from OKAY. She was extremely well organized and we were amazed by her paperwork and efficiency! We were pleased to see her dedication and commitment- how she meticulously went through all details to make sure that all utilizes are set up and in proper working condition on behalf of the tenant. She is extremely knowledgeable about the area and potential properties that are available on the market. We will surely recommend her to all our friends :)

Jane knows the HK market very well and was an excellent judge of the types of places I was interested in. This means I didn't waste time and I didn't need other agents. Jane was very warm and friendly and very professional. She was always at a viewing ahead of time and had already looked at the place in detail. I hate to be competing with the agent to look! Jane left me to view in peace and then had lots of pointers afterwards to help me assess suitability. She also made room plans for me of the flat I was interested in and this was very helpful. Jane had good knowledge of negotiating and how different landlords are open to different types of offers. This was very helpful. I would thoroughly recommend Jane.