Laguna City-Block 8 麗港城-8座

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

I only had a weekend to find a place when I moved to HK and I needed a realtor who was up to the challenge. Not only did Jayde exceed my expectations regarding expediency but she also made the process fun. She asked me helpful questions to get to know what sorts of areas and living accommodations would be a good fit for me, took my feedback to heart and, ultimately, knew what would work best. In fact, she grasped my needs and preferences so well that, in the end, my greatest difficulty was deciding between two places I loved! I’ve moved almost a dozen times in my life (many times internationally), and I’ve never had such a fun or smooth experience in arranging a place to live. Jayde’s knowledge of Hong Kong, her flexible, hard-working and upbeat personality and experience in the various paperwork involved in securing accommodations make her an invaluable asset to any apartment or house hunt in Hong Kong. I really can’t recommend her strongly enough.

Thank you, Alan, for helping us find us our beautiful new flat on Conduit Road. Thank you for your efficient and seamless service in showing us a great range of suitable properties and working with our tight timeline. In this business, I believe transparency and trust are of utmost importance, and you delivered on this again and again. I would certainly recommend you to my friends in the future.