Kingswood Villas - Phase 1 Locwood Court-Block 1 嘉湖山莊1期 - 樂湖居-1座

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

From the beginning to completion, Shirley has provided excellent service. She contacted me very quickly after I made the initial request online then followed up with my enquiries and requests diligently. After I told her my requirements, she compiled a huge list of properties in different areas for viewing and even managed to make some last-minute additions and changes. The viewing process was smooth and I was impressed by the standard of properties we saw. We were so impressed we actually put in an offer right away! Even after the contracts were exchanged, Shirley continued to communicate frequently and send over helpful info and advice on logistics. I highly recommend Shirley.

I would strongly recommend Shirley when it comes to looking for rental properties. We came to work with Shirley through other agents that were showing us properties. Shirley asked us the right questions and anticipated our needs given the size of our family. She showed us properties that were relevant to our needs and was able to hone in on properties that met our needs. When it came to negotiating she was clear one what she needed from us to support the conversation with the landlord and how she would meet our requirements. We are really grateful to have had Shirley representing us in our first HK property rental. She was a real blessing that was able to get us exactly what we needed at the right price. Thank you kindly.