Heng Fa Chuen-Block 20 杏花村-20座

She instantly understood my needs and was super quick in presenting the solution.

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.

Suk Yin (Shirley) truly listens and understands our needs. All her property proposals matched the requirements we put forward (you know, most agents just sell what they want to sell and propose flats way out of the client’s budget!). In the course of confirming the contract, her swift response to our numerous requests and questions, and that all the paper works were decently processed indeed helped relieve our stress of moving home. After moving in, Shirley closely followed up with us and made sure we were all settled in. Highly recommend Shirley, the most decent property agent we have encountered, and OKAY.com for your flat hunt.