Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Anil Mohan
We're immensely grateful for Anil's exceptional support in our home search. His dedication and expertise made the process smooth, feeling like destiny brought us together. Anil's insightful use of the database helped us understand listing and area values, empowering us for informed negotiations. At that time, we were also in contact with agents from various firms. However, more often than not, we were asked to compromise our requirements and increase our budget. In contrast, Anil successfully helped us find the perfect home within our budget and met all our requirements, showcasing his exceptional professional ability. This assures us that we'll turn to Anil for our next upgrade, as we not only found a home meeting all requirements but also gained a wonderful friend and neighbor. Thanks for going above and beyond; we truly appreciate Anil's professionalism, responsiveness, and commitment. Why settle for compromises when you can have everything you want?
4.8 / 5.0
Man Truck And Bus Hong Kong Limited
劉曉雪
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.