Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Jayde Pamuk
Jayde really listened to all of our requirements at the outset and requested my feedback after each viewing, which meant we didn't waste time viewing unsuitable properties. She is extremely knowledgeable about the HK rental market and the whole process, from consultation to signing, was extremely efficient and stress-free.
4.6 / 5.0
Natalie Ashford
Nora Souhlal
Nora dedicated time and efforts to find the apartment of our dreams. We have been living in HK for almost 10 years and thought we had seen everything in the market but she did manage to find a property that was new and fit both my criteria and my wife’s! Nora did not impose her views or choices; she listened to us and kept proposing options, always adjusting with the last feedback we gave her. Thank you!