The Southside - Phase 2 La Marina-Block 2A 港島南岸2期 - 揚海-2A座

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

Very good all round, but especially in taking the initiative to select a good range of properties for viewing, including some alternatives to the options I had mentioned in my intro email (one of which I ended up renting).

I can not say enough about Tammy and her professionalism and customer focus. She took full ownership of a difficult process and it would not have happened without her. There were significant last minute issues over the weekend with multiple parties involved in getting everything sorted and Tammy took full control. I was out of the country and really depended on her for everything. She worked tirelessly to make all sides happy with the transaction. She really went above and beyond and I was extremely impressed and grateful.