The Grandeur-2 龍苑-2

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Dear Josephine, You have been a godsend agent to us. Thank you for the clear communication right at the beginning and working with our schedule, Paris time, HK time. As soon as we touched down, you have organised a few flats for viewing. We really appreciate the care you took to listen to us. I have never come across an agent so organised as you, you always come prepared. When we stubbornly narrowed our focus on the Repulse Bay towers, you delivered to us the perfect property at the right time!

"Anil was very patient, listened thoroughly to what I wanted to look for in a flat. Very understanding of what each of his clients wants and also shared his honest opinion on flats that we viewed together. I appreciate his honesty and how patient he is with all my issues with my current landlord. I definitely will be coming back to him when I am ready to rent again"