Luk Yeung Sun Chuen-Block S 綠楊新邨-S座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

I was looking for a place in HK as a pied-a-terre. Dorothy was very helpful in not only setting up several viewings, but also in helping me make up my mind. To top it off, she helped me get everything organized, from the utilities to the IKEA closet installation while I was traveling full time. If you need an agent who knows the general practice but also goes out of their way to help you, I can strongly recommend Dorothy.

My husband and I worked with Sonam to search for a rental apartment. She was very proactive in understanding our requirements, actively proposed properties that we would have overlooked otherwise, and was extremely responsive to any questions we had. She is warm and personable, very knowledgeable of all the neighbourhoods and properties, and made the process of apartment hunting a breeze. If you are looking for hands-on support in finding the right apartment for your needs, I would highly recommend Sonam! All the best,